We would like to show you a description here but the site won’t allow us. These service-related definitions apply across the whole ServiceNow product line. Governance, Risk, and Compliance (GRC). Top 25 ServiceNow Interview Questions and Answers (2023) By Atif Khan 7K Views 20 min read Updated on August 24, 2023. I answered them quite comfortably and with good confidence. Passing this certification assures employees and peers that you possess the skills and knowledge to implement and administrate ServiceNow Risk and Compliance. ServiceNow is an American software company that was founded in 2003 by Fred Ludy and its headquarters is located in Santa Clara, California, United States. In Problem Management, In the list view of Problem tickets, the Change tickets related to a Problem ticket should be visible. Top ServiceNow Interview Questions 2. The SAP GRC interview questions and Answers post has been designed to guide a few of our readers to crack the SAP GRC interview. December 9, 2010. Third-party risk management (TPRM) definition. Build clearly defined, continuously adaptable plans. Whether you’re dealing with GRC ServiceNow interview questions or SAP GRC interview questions, the basic idea will be the same. Boost productivity with automated, cross-functional workflows; artificial intelligence; and consumer-like user experiences. Manage risk and resilience in real time. Manage your team's work and access project status, time sheets, and agile development on your device. They then called me in for an in-person interview for round 2. Working with a third party can introduce risk to your business. Make your next GRC job interviews not nerve-wracking. September 23, 2023. _next () provides the same functionality as next (), intended to be used in cases when we query the table having a column name as next. Impact Accelerate ROI and amplify your expertise. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. Achieving optimal efficiency is the primary aim of the IT sector today. I paid to drive myself 9+ hours for the interview. Embed risk-informed decisions into daily work across the enterprise for improved business resilience. Open a risk or control. Types of ServiceNow Integrations. Also Read: JSP Interview Questions and Answers For Beginners. Round 1: The first round was an online. PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE…. Meet with one of the ServiceNow directors 3. Get Started Get the latest ServiceNow. Both the interviewers were new to Deloitte Denmark. Ans. Rating: 4. Use continuous monitoring and dynamic dashboards for a real-time view of compliance across your extended enterprise. +2+1. The Ask for Approval action returns the Approval State output variable (data pill). Tech research and advisory firm Gartner projects that cybersecurity spending will reach $172 billion in 2022—a nearly $20 billion increase from the $155 billion spent on IT. They will lead you through real-world scenarios and practical examples, ensuring a hands-on and immersive learning journey. Extended Capabilities 5%. At the time we were using multiple systems—Governance, Risk, and Compliance (GRC) running on our internal instance of ServiceNow, and our procurement system—and tracking work manually in spreadsheets. Apply to Servicenow Developer, Systems Administrator, Software Architect and more!Create a knowledge article - Product Documentation: San Diego - Now Support Portal. 3 Implementation Checklist 2. delivery agent. 1. The ServiceNow® Governanc. Only a single Risk Response task could be related to a Risk at a given time. Join our Technology Partner Program to sell and distribute applications. Tip 2 : Do at-least 2 good projects and you must know every bit of them. ServiceNow provides JavaScript APIs for use within scripts running on the ServiceNow platform to deliver common functionality. This reference lists available classes and methods along with parameters, descriptions, and examples to make extending the ServiceNow platform easier. REST Integrations | ServiceNow Developers. - Now Learning. ServiceNow is a cloud-native platform that provides a diverse array of IT Service Management (ITSM) solutions and workflow automation tools tailored to enterprise applications. What implementations have you done? For this ServiceNow interview question – it might be helpful for you to make a list beforehand. Business mapping can provide a deep understanding of all servers and applications, especially with dependencies and communications. It helps them to make many informed decisions for process improvements. Security orchestration, automation, and response (SOAR) primarily focuses on threat management, security operations automation, and security incident responses. What implementations have you done? For this ServiceNow interview question – it might be helpful for you to make a list beforehand. I spoke with them on the phone for round 1. Define a vision statement for what ServiceNow governance will deliver at your organization. It works seamlessly with your ServiceNow applications, delivering out-of-the-box value across the entire IT value stream—helping you to diagnose service outages,There are two ways to generate events: eventQueueScheduled () server-side API. 45 "Governance risk and compliance" interview questions. Discover digital experiences that help your organization work smarter, faster, and better. Embed risk-informed decisions into daily work across the enterprise for improved business resilience. Partner organizations often have access to a large knowledge base from previous engagements and provide critical skills that are required for successful technical deployments. Objective. read more. What is Asynchronous Business Rule. Only the users having the risk_manager role or higher roles could be assigned to the Risk Response task. Get answers to your questions and discover how ServiceNow. If you want to enrich your career and become a professional in Servicenow Administration , then enroll in " Servicenow Admin Training " - This course will help you to achieve excellence in this domain. i’m currently an External IT auditor for a big 4 firm . Reduce errors and costs, while increasing focus on higher-value tasks. Get hands-on with a free developer instance. . 3. ServiceNow SecOps Resume. Engage in several types of training options to learn more about integrated risk management and demonstrate your skills in hands-on lab activities. Additionally, using the built-in Attestation Designer, you can. 3 © 2021 ServiceNow, Inc. Once these processes/steps are defined the repetitive processes can be automated across functional groups. 9. Ensure your organization an increased certainty ofGovernance, Risk, and Compliance. Our Sample ServiceNow Certified Implementation Specialist - Risk and Compliance Practice Exam will give you more insight about both the type and the. It confirms that you know how to assess risk, establish security requirements and create documentation using a broad. ServiceNow <p>The CIS-Risk and Compliance certification is an online or onsite proctored exam. ServiceNow GRC offers features such as policy and control. Governance, risk, and compliance (GRC) provide organizations the confidence and tools they need to operate their businesses without overstepping regulatory bounds. Before you start debugging, it is important to identify the source of the issue, and to be able to reproduce the defect or bug. . Sustain and grow value by implementing the right reference architecture and prerequisites. A ServiceNow developer is a software developer who specializes in working with the ServiceNow platform. All rights reserved. Loading. ↳. 463 billion — up 21% from 2020 — and slightly below its previous 2021 forecast of $5. Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows. 4. } ServiceNow GRC is an integrative set of apps in ServiceNow developed and designed to authorize businesses to locate and handle risks. This blog gives you a deeper insight into ServiceNow architecture, SaaS, IaaS, Paas, and its applications and how you can help your organization increase its efficiency and productivity. Scenario 1: There is a requirement to check if the caller title is the architect. Customer service management is the orchestration of tasks between customers, customer service, and other teams to quickly resolve issues and requests. Program fee required. Employees may not have access to all relevant GRC artifacts pertaining to them. jpilkington@deloitte. Use collaborative workspaces for effective management of risks and IT remediation. . When your business is growing more than 20% a year, it’s hard to keep up. Measure, monitor, and compare performance metrics at each level. SAP GRC Interview Questions. Open a risk statement or policy statement. 8. ”. 4. 30 Servicenow Developer Interview Questions and Answers. If anyone is looking out to kick start their career in the SAP GRC field,. The important domains that the CIS-Risk and Compliance Exam covers are: GRC Overview 10%. what is collections 4. Patterns are pre-defined scripts that can be used to extract specific information from scan results and create records in the CMDB. The completion of this learning path indicates that a successful candidate has the skills and essential knowledge to lead and contribute to the configuration, implementation, and maintenance of the ServiceNow Vendor Risk Management application. See what Governance, Risk, and Compliance (GRC) can do for you. 5m from new cross or up-selling opportunities. Manager, Governance Risk and Compliance was asked. Rating: 4. E: Extreme Risk/Very High Risk/Critical Risk. . Hyperautomation and Low-Code. You’ve come to the right place if you want to find SAP GRC interview questions and answers for experienced and freshers. Windward Consulting. Answer: Stack: A stack is a linear data structure that is represented by a fixed sequence of elements. Prerequisite. 6 Answers. Manage risk and resilience in real time. I am sharing the link below of the same: ServiceNow Interview Questions for 1 to 3 Years of Experience. This multiple and inter-reliant application focuses on strategic management of the. There are different types of Script Includes: Script Includes do not have many configuration options because they are called rather than triggered. They are commonly thought of as a menu structure that incorporates specific functions for providing services such as transactions, reports, and. 31 ServiceNow Solutions Consultant interview questions and 21 interview reviews. In the final step, it gets resolved with the mental capability of highly skilled professionals and advanced computing systems. 2K. Plan with confidence using operational and experience data collected across the platform. Also, for open source components, we are using this for ensuring the SAST and SCA compliance for identifying. Extended Capabilities 5%. Tip 2 : Every skill must be mentioned. Script Includes execute their script logic only when explicitly called by other scripts. You must have contribute access to at least one active knowledge base. The rigorous yet insightful questions, combined with the company’s genuine interest in my skills and experiences, validated my decision to be a part of an organization that champions innovation, technical excellence, and personal. Manage risk and resilience in real time. ServiceNow Governance, Risk, and Compliance (GRC) is an integrated suite within the ServiceNow platform that helps organizations manage their compliance and risk obligations. ServiceNow has a GRC component that enables enterprises to automate and gain a wider view of all governance, risk, and compliance processes in a simple interface with real-time analytics to mitigate risk in advance. Prevent fraud and information security risks through real-time monitoring. Short Description. ServiceNow follows a career policy that emphasizes. Developer pathThe middle of the range of ServiceNow’s full year 2021 revenue forecast is $5. Documentation Find detailed information about ServiceNow products, apps, features, and releases. 1 Are the above SAP GRC interview questions and answers enough to crack the interview? Ans. ServiceNow is an American software company that was founded in 2003 by Fred Ludy and its headquarters is located in Santa Clara, California, United States. SAP GRC Online Quiz. Course Schedule. Join Gerald Auger, PhD and Simply Cyber as we answer as many GRC entry level interview questions as. The ServiceNow GRC module is a solid framework that streamlines processes between intra- and inter-business groups while trying to keep interconnections in mind and enabling for better management of work flow vs. Tip 1 : Have at-least 2 good projects explained in short with all important points covered. Future-proof your IT with a single cloud platform. Watch bite-sized videos instantly. It was my first staff level GRC interview for a start up tech company and i felt my answers were poor or maybe i did not approach them the right away. Product Description. Implementation Planning 5%. 5 Deloitte Servicenow Consultant interview questions and 4 interview reviews. Most information security interview questions will touch on things like: VPNs We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Basic ServiceNow Interview Questions Given below are the basic-level ServiceNow interview questions and answers to help you gain an understanding of ServiceNow. It may help you to think about what you want to ask us and write down those questions before your interview. Prepare as per the JD before any interview. Too many. Embed risk-informed decisions into daily work across the enterprise for improved business resilience. ‑ July 26, 2023 ‑ ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its second quarter ended June 30, 2023, with subscription revenues of $2,075 million in Q2 2023, representing 25% year‑over‑year growth, 25%. The ServiceNow Developer Program provides developers with resources to learn, build and deploy applications on the ServiceNow platform, and offers resources to ensure a successful application building. Add Answer. Avoid using DOM (manipulating elements via the Document Object Model) Use UI Policies instead of Client Scripts. Be confidant on whatever mentioned in your resume. Work smart, work fast Surface insights and deliver intuitive information based on historical data and context. The finial interview is about english, you have to. 4. Flow Designer automatically populates the Table field from the record to approve. Align work to business priorities, reduce time, and optimize resources with IT Business Management (ITBM). Create a GRC indicator - Product Documentation: Tokyo - Now Support Portal. ServiceNow can improve your risk and compliance posture. Q2. Security Incident Response capabilities have been added to the Event Management application. Although you can do a lot on the Now platform without writing code, the ability to script is a powerful skill. Question 1, Full Suggested Answer & Detailed Response. Learn More View Demo. Plan and track portfolio progress—all in one place. Interview questions were easy, no technical questions just behavioural questions and asked for examples. 4 reasons to say yes to ServiceNow Knowledge 2023. Explain with example. Steps. See how your peers from DNB, Lloyds Banking, and Unisys are dealing with governance, risk, and compliance (GRC) challenges and the approaches used to solve them. 2) Basic questions on how suduko evaluation is done efficiently ( didnt ask to write a program but explained on paper) 6 ppl reached till this round. Through continuous monitoring and automation, the GRC applications deliver a real time view of compliance and risk, improve decision making, and increase performance across your. ServiceNow App Engine Studio Interview Questions. Difference between c++ and java 5. . Vendor management is a broad banner, encompassing essentially all of the activities that an organization may engage in when interacting with its suppliers. FI, TR, EC, CO, MM, PP, QM, EAM, IM, HR,. Get Started. Manage risk and resilience in real time. The ServiceNow® Vulnerability Response application imports and automatically groups vulnerable items according to group rules allowing you to remediate vulnerabilities quickly. Respond quickly when changes are needed. Become a certified implementation specialist to configure, implement, and maintain a selected ServiceNow solution to meet business requirements. 2,072 Reviews. Should know and highlight working of Incident, Security Incident, Major Incident Management, Security incident, Security Service request, Integration with security tools ex-. However, need some fine tuning for ensuring regulatory and legal compliance. At the time we were using multiple systems—Governance, Risk, and Compliance (GRC) running on our internal instance of ServiceNow, and our procurement system—and tracking work manually in spreadsheets. Embed risk-informed decisions into daily work across the enterprise for improved business resilience. The risk admin role is a requirement for assigning the Risk Response task. Rating: 4. Our flagship. Role required: compliance_admin or compliance_manager, risk_admin. Capgemini Servicenow Developer interview questions and answers interview rounds and process 2023 GD topics test pattern shared by 2 candidates interviewed with Capgemini. Centralize siloed risk management functions within a single environment designed to help you identify, manage, monitor and report on risk and regulatory compliance, especially in today’s changing. Q. As per my experience good interviewers hardly plan to ask any particular question during your interview, normally. When performance begins to lag, errors manifest themselves, or security or. Eligibility criterianaServiceNow interview preparation:Topics to prepare for the interview - Data Structures, Competitive Programming, Databases, Java, Spring , Hibernate, Jenkins, AWSTime required to prepare for the interview - 2 MonthsInterview preparation tips for other job seekers. Demo your way—whether you are new to ServiceNow or an experienced developer, we have an option for you. Manage risk and resilience in real time. The ServiceNow Developer Program provides developers with resources to learn, build and deploy applications on the ServiceNow platform, and offers resources to ensure a successful application building. When it comes to security and privacy, SAP GRC functional module plays an important role within the organizations. But this is not easy as IT has to face many. Answer: ServiceNow Discovery uses patterns and MID Servers to customize and extend the capabilities of the tool. Associate a PA indicator with risks and controls. Modern IT systems are extremely complex, and often require a significant amount of oversight. Developer Build, test, and deploy applications. Full Path Details . enables planned decision-making. What is ITIL ®?. ServiceNow GRC is a comprehensive platform that enables organizations to streamline and automate their governance, risk management, and compliance processes. Catch it in action and explore our entire demo library. 4 Groups and RolesServiceNow is a fast-growing service management provider that went public in 2012. Please note: The APIs below are intended for scoped applications and. It provides a centralized and integrated approach to manage policies, track compliance activities, and mitigate risks. More specifically, CSM refers to the orchestration of activities between customers, customer service, middle-office staff, operations teams, back-office departments, and IT groups to. Only the users having the risk_manager role or higher roles could be assigned to the Risk Response task. Skip to page content. There are lots of opportunity in. “ServiceNow Customer Service Management has all the functionality we need out of the box to streamline services and unlock greater transparency. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or. If they have access to sensitive data they could be a security risk, if they provide an essential component or service for your business they could introduce operational risk, and so on. So, You still have the opportunity to move ahead in your career in SAP GRC. Last interview was focused on IT security and encryption - questions to test my knowledge of IT security terms and. Information technology has revolutionized how the world conducts business. Learn about interview questions and interview process for 17,892 companies. Introduction of Governance, Risk & Compliance(GRC) in ServiceNow | Overview of GRC Module in ServiceNow - GRC is very important module of ServiceNow. If Type is Manual, this field is present. ServiceNow GRC module is a robust framework that automates the process among intra and inter-business groups, by keeping the dependencies in mind and by creating better management of flow of work vs time. Knowledge contributors can create and edit knowledge articles within a knowledge base to share information across your organization. In this video, I have covered questions frequently asked. Keep your hybrid workforce engaged and productive. ServiceNow Admin Interview Questions. The current CEO of the company is Bill McDermott. For Admin. Avoid using synchronous AJAX methods in client-side scripts. It provides real-time insights into an organization’s compliance posture and risk exposure. It helps organizations accurately envision their infrastructures, ensures that no systems are flying beneath the radar, and assists in retiring and consolidating assets. What. Question 2: Define: stack, queue, array, and linked list. 8m in yearly investment funds and advantages. When these. IaaS (Infrastructure as a service) PaaS. . what is java 7. Manage risk and resilience in real time. Tip #5: Dress the part. Script Includes are reusable server-side script logic that define a function or class. Use ServiceNow ® Agile Development to power scrum, agile teams, and hybrid development methods. First two interviews were overviews of my experience. ServiceNow Governance, Risk, and Compliance is mostly suited for all the requirements related to Governance, audit and performance management. Capgemini Servicenow Developer Interview Questions and Answers . You will get well-formatted ServiceNow certification exam questions and answers in the pdf format according to the actual exam syllabus. The ServiceNow solution The ServiceNow®Configuration Management Database is an easy-to-use, cloud-based single system of record for your IT infrastructure and digital service data. Create personal portfolios to collectively manage your services, applications, and products. Deliver engaging experiences Simplify how your teams work using context-driven information and resources. First interview through cell phone, questions about business process. Updated 24 Oct 2023 2 interviews found Sort by. This is achieved by creating streamlined, automated processes between key organizational areas of governance, including HR, IT and Finance. Jack is a Partner in Deloitte’s Risk Advisory team, and specialises in risk and control design, implementation and assurance services in the Financial Services sector. Filter Found 21 of over 1. ServiceNow Software Asset Management runs on a single-architecture platform, enabling faster outcomes to reduce spending and license compliance risks. The world works with ServiceNow. Drive efficient and productive compliance with ServiceNow GRC. ServiceNow GRC solutions enable enterprises to modernize their legacy methods of managing corporate governance, risk, and. Modern mobile experiences Keep users informed and engaged anytime, anywhere with intuitive mobile apps. GRC Interview Questions. Partner. Q6. 23 April 2020. Discover interactive, self-paced training to help you become a certified ServiceNow professional. To impersonate a user, use the Create a User test step to create a user with specified roles and groups for the test. 1. Manager, Governance Risk and Compliance was asked. Event Management Integration. . “ServiceNow Customer Service Management has all the functionality we need out of the box to streamline services and unlock greater. Explain CIA triad. ServiceNow ITOM enables businesses to enhance their efficiency by. We suggest something like “ServiceNow governance will simplify decision-The audit is the last step in the Governance, Risk, and Compliance (GRC) Journey, ensuring everything is done right for risk mitigation! The ServiceNow Audit Management application automates and consolidates most of the activities in the audit process, providing users with guided workflows that reduce errors and eliminate tedious. Study materials posted 1 Answers. Application Navigator: Allows users to navigate between applications and modules. 0 Implementation Planning 2. สำหรับผู้ที่สนใจโซลูชัน GRC และต้องการรับคำปรึกษา หรือทดลองใช้งาน ServiceNow GRC สามารถติดต่อทีมงาน DCS เพื่อสอบถามข้อมูลเพิ่มเติมได้. GRC Interview Questions and Answers: These interview questions will also help in your viva (orals) Report a Bug. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the. Tip #6: Arrive early. LAS VEGAS — May 16, 2023 — Knowledge 2023 — ServiceNow (NYSE: NOW), the leading digital workflow company making the world work better for everyone, today announced new generative AI capabilities for the Now Platform to help deliver faster, more intelligent workflow automation. ITOM describes the individual processes and services that are administered by an IT department—this includes administrative. 2 Describe the various SAP modules. ↳. ServiceNow Tutorial - ServiceNow is a cloud solution company which is used for process automation, IT service management, IT operation management and IT business management. ServiceNow Configuration Management Database gives you full visibility into your infrastructure and service. 1. Governance, Risk, and Compliance. ServiceNow BCM Process Overview. Gallagher - ServiceNow GRC (Policy and Compliance) Duluth, GA 02/2020 - Current. Modernize with RPA and integrate modern tools enterprise-wide to increase output and business results. Policy and Compliance Implementation Approach 25%. MindMajix offers Advanced ServiceNow Interview Questions 2023 that helps you clear your interview and acquire a dream career as ServiceNow Developer. Why this is important. The biggest advantage of ServiceNow IRM is that it enables you to create value in terms of control and speed, while significantly cutting back the costs of compliance. The SAP GRC access control uses UME (user management engine) to control the user authorization in the system. Extend ServiceNow ® workflows and create new ones with out-of-the-box, reusable flow components. It uses an intelligent automation engine to categorize tasks and provides useful analytic information to help prevent IT problems. Compare. Mindmajix offers advanced SAP GRC Interview Questions 2023 that helps you in cracking your interview & acquire a dream career as SAP GRC Developer. Please let me know if you have any questions. They handle tasks like architectural changes, integrations, and new. Through continuous monitoring and automation, ServiceNow delivers a real-time view of compliance and risk, improves decision-making, and increases performance across your organization and with vendors. A ServiceNow partner is the vendor you work with to implement and capture value from ServiceNow ®. Learn more . To increase the effectiveness of your study and make you familiar with the actual exam pattern, we have prepared this ServiceNow Risk and Compliance Implementation Specialist sample questions. Get answers to your questions and discover how ServiceNow. Select and move the fields you added to the article template from the Available column to the Selected column. Impact Accelerate ROI and amplify your expertise. 0 Comments. co. Download PDF. MetricStream. This shared repository enables accurate and current dashboards for compliance and risk. Understanding Domain Separation - Basics - KB0715934 covers basic domain separation concepts and how domain separation works within the platform. ServiceNow GRC integrates governance, risk and compliance management into a single end-to-end vulnerability resilience solution. At the end of this tutorial, you should have gained good knowledge in ServiceNow administration and development. This is achieved by creating streamlined, automated processes between key organizational areas of governance, including HR, IT and Finance. IT governance describes the processes, strategies, and tools organizations employ to ensure effective use of IT to achieve goals and minimize risk. The learning will be based on hands-on labs, Exercises, and multiple Use-cases/Projects and include job. Mobile options allow employees to get support through the Now Mobile application, available on any device. ServiceNow caused $3. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of. RSA Archer enables organizations to achieve greater transparency, efficiency,. GRC assessment is very difficult, if not possible. I will continue to add more with my research. I interviewed at ServiceNow in Oct 2023. panel opens on the with live application data. They are commonly thought of as a menu structure that incorporates specific functions for providing services such as transactions, reports, and Weblinks. Tip #4: Complete a mock interview with at least two different people. The 2014 ECAR study found that about half of the institutions surveyed had a formal IT governance program, but that "IT risk management and compliance programs are the exception rather than the rule. Implementation Planning 5% Our expert-led ServiceNow course is designed based on the features from the latest releases of ServiceNow, and helps you secure ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Advanced Developer (CAD) certifications. Transform your business with digital IT workflows. ServiceNow ranked 1 on the list of fortune 50 companies with long-term growth. April 23, 2020. Learn More View Demo. Our expert-led ServiceNow course is designed based on the features from the latest releases of ServiceNow, and helps you secure ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Advanced Developer (CAD) certifications. Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution. Master these essential questions to showcase your expertise and secure your dream role in. The important domains that the CIS-Risk and Compliance Exam covers are: GRC Overview 10%. Learn More View Demo. ServiceNow interview details: 1,422 interview questions and 1,229 interview reviews posted anonymously by ServiceNow interview. Get Started Get the latest ServiceNow. If you have recently gone through an interview and want those questions to be. Tip 1 : Practice questions on leetcode Tip 2 :. You will get well-formatted ServiceNow certification exam questions and answers in the pdf format according to the actual exam syllabus. SAP GRC Interview Questions and Answers 1. Data import tools can be used for bulk imports, and manual data entry is often necessary for custom or non-discoverable CIs. Patterns can be created using the ServiceNow Pattern Designer, which provides a graphical interface. They are: Managing Directors Audit Team Compliance Officer IT Team Reporting auditor Risk.